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Online Assistance
If you click on the link above, About Mortgages staff will be
able to chat live
online and give assistance during normal office hours, currently Monday to Friday
from 9:00 am to 5:00 pm (times can vary).
When "Live Help Unavailable" shows, there are no available operators;
however, you can still click the link to send us an email that we will endeavour to answer within one working day.
Please bear in mind that we will not be able to give specific
mortgage advice without knowing your requirements and circumstances in
full. For this reason, if you are not an existing customer, the
information you receive may be restricted to generic information
only.
If you are looking for advice, fill out a
Request For Advice and we will contact you at a time that is
convenient for you.
Alternatively, please feel free to use our mortgage
calculator and
check out our
online services.
Your home may be repossessed if you do not keep up repayments on your mortgage.
You can choose how we are paid: pay a fee, usually 0.5% of the loan amount; or we can accept commission from the lender.
The FSA do not
regulate some forms of mortgage.
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